Prime Care Coordination
  • Binghamton, NY, USA
  • Full Time


Provide administrative and clerical support to Prime Care Coordination.

Essential Job Functions:

  • Answer incoming calls and direct calls accordingly.
  • Respond to customer questions, directing inquiries to appropriate person as needed.
  • Prepares outgoing mail; sorts and distributes incoming mail.
  • Composes, types and edits correspondence, reports, memoranda and other material.
  • Coordination and contact with vendors, landlords and facilities.
  • Support engagement activities for the regional area, as requested in conjunction with HR and Program leadership.
  • Ensure completion of all administrative record keeping/storage functions pertinent to department's needs.
  • Maintain contact lists for all region hub and program staff.
  • Greet and assist all visitors.
  • Data entry into CHOICES, MEDISKED and other PCC systems.
  • Schedules meetings as needed, including coordinating use of conference and/or meeting areas.
  • Takes meeting minutes as needed and distributes to attendees in a timely manner.
  • Ensure completion of all document filing pertinent to department's needs.
  • Ensure completion of all typing/filing/correspondence as needed e.g. create, copy, and distribute letters, memos, faxes, reports, and forms on a timely basis.
  • Maintains supplies inventory, place and expedite orders for supplies, verify receipt.
  • Maintain the highest level of confidentiality, following all HIPAA policy and procedures.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories.
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner.
  • Perform all other duties relevant to the position as requested.

Knowledge, Skills, and Abilities

  • Proficient in the use of all Microsoft applications (excel, word, power point, Microsoft outlook and access).
  • Able to type at least 35 wpm.
  • Ability to work independently under minimal supervision.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to be efficient and productive in a fast-paced environment.
  • Must be detail oriented and have the ability to multi-task.

Education and Experience:

  • Associates Degree preferred, HS/GED diploma.
  • Two years of clerical and administrative experience.

All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Executive Vice President, in collaboration with Human Resources.

Physical Requirements/Working Conditions:

  • Ability to sit continuously
  • Ability to reach above shoulder level
  • Ability to turn/twist upper body
  • Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding
  • Limited occasional travel may be necessary and therefore a reliable vehicle is recommended

* Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

Corporate Qualifications/Expectations:

  • Adhere to all Prime Care Coordination policies and procedures.
  • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
  • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications.
  • Maintain all required certifications/training by State regulations and PCC policy
  • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress.
Prime Care Coordination
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